The palm-thatch bungalows at Los Chonchos seen from the water, jungle behind them

Contact

Ask us anything before you book.

Nobody should spend an hour on a boat to discover something they could have asked about. Write with a question and we will answer it straight — including when the answer is that this place is not for you.

Ask a question

No question is too small to ask.

This is a remote place with a boat in front of it, so people arrive with questions, and the awkward ones are the ones worth asking. Whether a parent will manage the wet landing. Whether the Wi-Fi will hold a call. Whether three nights is enough.

Looking for dates?

Dates are requested on the bungalow itself, on its calendar, so you can see what is already taken before you ask.

See the bungalows

Write to us

Email [email protected]

There is no contact form here on purpose. Write to us directly and a person reads it — no ticket number, no autoresponder.

Worth putting in the message
  • Roughly when you are thinking of coming, if you know
  • How many of you, and whether anyone would struggle with a wet landing
  • Anything you want checked before you commit to the boat

We reply within two days. To request dates, use the calendar on the bungalow you want.

How to reach us

One address, and a person reading it

Ask the awkward question now. It is a long way to come to be surprised.

Email [email protected]

Write about anything — the crossing, the bungalows, whether this suits the people you are bringing.

Replies Within two days

Every message is answered. If two days pass and you have heard nothing, the message did not arrive — send it again.

On the property 9am to 5pm, Monday to Saturday

One or two people work here during those hours. They meet the boats and help with arrival, departure and anything you need while you are here.

Your question may already be answered

Most of what people write in about is written down somewhere on the site. Have a look first if you would rather not wait two days.

Know which one you want?

Each bungalow has its own calendar. Pick the one that suits you, see what is already taken, and ask for your dates there.

See the bungalows